00875     2200265   4500001002100000005001500021035002000036007000300056008004100059020001800100082001100118084001700129100002000146245010700166250000600273260004900279300003800328650002300366700003800389520012200427856000600549990001800555990001800573990001800591INLIS00000000000095320211117014111  a0010-1121000176ta211117                g          0        a9786020336947  a658.02  a658.02 FRE c0 aFreddy Rangkuti1 aCustomer Care Excellence :bMeningkatkan Kinerja Perusahaan Melalui Pelayanan Prima /cFreddy Rangkuti  a-  aJakarta :bPT. Gramedia Pustaka Utama,c2017  a397 hlm :bTabel ;c21 X 14 cme- 4a1. Pelayanan Prima0 aMahardika, Ayu Lestari, Suprianto  aBuku ini menjelaskan urgensi customer care saat ini, dan bagaimana dapat diterjemahkan ke dalam program pengembangan.  a-  a2959/1:3/2019  a2960/2:3/2019  a2961/3:3/2019